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Business Solutions Group

Jay Fligstein, CMRP, Senior Vice President
(646) 831-1493 |

Mr. Jay Fligstein joined GNYHA Services in 2005 and now serves as the Senior Vice President of Business Solutions. Throughout the years, Mr. Fligstein has worked with our member hospitals to review our contract portfolio (Regional and Premier Contracts) and outline and develop supply chain projects and savings plans. He has also assisted with projects that join GNYHA Services/Premier technologies with materials management information systems, to bring full automation and integration to the contracting and ordering processes to help our members manage and reduce supply costs.

Prior to joining GNYHA Services, Mr. Fligstein worked as a materials executive where he had operations responsibility for supply chain management. He led an enterprise-wide MMIS deployment, point-of-use technology implementation, and supply chain automation as well as multi-million dollar cost savings plans. Mr. Fligstein earned his BS in Health Care Administration from SUNY at Old Westbury.

Ann Vayos, Vice President
(646) 413-0995 |

Ms. Ann Vayos is the Vice President for Business Solutions. In her current position, Ms. Vayos oversees a team of business solutions directors, contract managers, and analysts within the Business Solutions Group. Ms. Vayos and her team work collaboratively with our members to help them achieve their long and short term operational and financial goals through the support of project management, tools, analytics, and supply chain best practices.

Ms. Vayos has been in the health insurance and pharmaceutical/medical-surgical distribution industries for more than 20 years. Previously, she held the position of Assistant Director of Projects, Purchasing, and Supplier Diversity at HIP Health Insurance Plan of New York. At HIP, she implemented several cost savings opportunities, negotiated national contracts resulting in multi-million dollar savings, assisted in standardizing products and contracts across company business units, managed projects which involved leading a team to successfully build and furnish new Medical Center facilities.

Ms. Vayos is a graduate of SUNY Stony Brook University and is a Certified Lean Facilitator. She was able to utilize her Lean skills during her last position, facilitating a cross-functional team to re-evaluate their current business process, eliminating rework, reducing lead time, and ultimately meeting the customer’s timelines and requirements.

Cathy Cudmore, Assistant Vice President
(917) 453-6201 |

Ms. Cathy Cudmore is the Assistant Vice President of the Business Solutions Group, where she oversees a team of directors, contract managers, and analysts. Using various tools and analytics, Ms. Cudmore and her team have developed strategic programs, including performance improvement plans and savings pipelines, to help members achieve their operational, strategic, and financial goals.

Ms. Cudmore has been with GNYHA Services since 2008 and has served as Analyst, Director, and Senior Director before assuming her current role. As Senior Director, she oversaw a team of analysts in our BSG Service Center. In her previous positions at GNYHA Services, she implemented several member-specific initiatives that helped align contract and pricing alignment and resulted in more efficient processes. She also developed and maintained opportunity pipelines, supporting analytics, and member presentations—including those for physicians and key stakeholders—that have helped our members save millions of dollars.

Ms. Cudmore earned her Bachelor of Science from Binghamton University in 2008. She received CMRP certification in 2012.

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Phone: (212) 246-7100 Fax: (212) 262-6350
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