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GNYHA Grievance Procedure

If any Vendor has any grievance regarding access to contracting opportunities with GNYHA Services, the Vendor may provide a detailed description of its grievance in writing to GNYHA Services at the following address:

555 West 57th Street
Suite 1500
New York, NY 10019
Attention: Christopher J. O'Connor, President, GNYHA Services, Inc.
cc: General Counsel

Upon receipt of the written description, GNYHA Services will review the complaint and respond appropriately in a timely manner.

HGPII Independent Evaluation Services
Vendors may also register a complaint and request grievance mediation services through HGPII. HGPII utilizes the services of the American Arbitration Association®(AAA). For more information regarding the HGPII independent evaluation services, please visit, or for direct access to the submission forms visit

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555 West 57th St., 15th Floor, New York, NY 10019
Phone: (212) 246-7100 Fax: (212) 262-6350
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